FAQ

Do you provide free spare parts ?

It depends on the specific product and our current policies.

If OEM is acceptable?

YES.Our factory excels in providing customization services. Whether you need bespoke designs, private labeling, or unique packaging solutions, our experienced team will work closely with you to bring your vision to life.

Do you provide sample? Free or charge?

Yes, we do provide samples! Free or charge depends on stock or customized products.

What is your MOQ?

Our Minimum Order Quantity (MOQ) varies depending on the specific product. Generally, the MOQ is set to ensure efficient production and supply chain management. For some common items, the MOQ might be relatively low, while for more specialized or custom-made products, it could be higher. To obtain the exact MOQ for the product you are interested in, please contact our sales team. They will provide you with precise and up-to-date information based on your requirements.

Are you a trading company or a manufacturer?

"We are a trading company. We work closely with various manufacturers to offer a wide range of products to meet your needs. If you have any specific requirements or products in mind, feel free to let me know! We are also a manufacturer in beauty tools."

How long is your delivery time?

"The delivery time can vary depending on several factors. Typically, for standard products and within our normal production schedule, the delivery time is approximately 7 to 30 business days. However, if the order involves customizations, large quantities, or if there are unforeseen circumstances such as supply chain disruptions or increased demand, the delivery time might be extended. We strive to provide the most accurate estimated delivery time upon receiving your order. To get a precise delivery time for your specific order, please contact our customer service team who will be able to provide you with detailed and personalized information. For instance, a small order of in-stock items might be delivered within 7 business days, while a large custom order could take 30 business days or more."